Fullstack Job: DevOps Engineer CRM Customer Service

Job added on


Bern - Spain

Job type


Fullstack Job Details

Do you want to make an impact, take on responsibility and be part of a motivated team breaking new ground in all aspects of customer experience? Do you quickly find convincing solutions with your analytical thinking and your view of the bigger picture? Then let's get to know each other!
How you make a difference
  • In this challenging role in the Informatics/Technology unit, you act as an interface between the business and Informatics.
  • As a member of a business-related cluster in the areas of customer service, sales and marketing, you will support and supervise projects and the development of our solutions as a central contact person from the definition of requirements through to implementation.
  • You'll be assigned a wide range of tasks in one of our product teams. The exciting world of customer service motivates you to actively design forward-looking solutions with direct benefits for Swiss Post customers and to drive progress together with the team.
  • Your expertise enables you to develop sustainable solutions and decision-making principles based on the specified requirements.
  • With your holistic approach, you draw up solution design and determine a rough architecture that harnesses the synergies of the existing system landscape.
  • You have already gained project experience and are happy to take on responsibility for pilot projects and proof of concepts for innovative ideas.
What you have to offer
  • You have basic commercial or technical training supplemented by further training in the field of information technology or business informatics.
  • You have several years of professional experience and a broad interest in IT, which will help you to skilfully succeed in this exciting challenge.
  • Ideally, you will have experience in CRM. Your quick perception helps you to: gain an overview in complex environments and an understanding of business processes; quickly identify customer requirements and develop appropriate solutions from them.
  • You're used to taking responsibility for a project or IT service in a complex landscape from the idea through to its successful introduction and operational handover.
  • You have a hands-on mentality and the courage to get started and tackle things head-on in an agile working environment.
  • An excellent command of English and good knowledge of German will make it easier for you to communicate efficiently with the various contacts.

Help us transform our company into the “Swiss Post of tomorrow”! Become part of what the Universal Postal Union has designated the best postal service in the world. We look forward to receiving your application.
What we have to offer
You'll enjoy attractive additional benefits:
    Six weeks' holiday
    18 weeks maternity leave and four weeks paternity leave; contribution towards supplementary childcare costs
    Support with basic and advanced training, temporary job changes, promotion opportunities
    Mobile and flexible working, home office, third place, part-time work and job sharing
Find out more
Employment level
80-100%, Permanent
Reference number
Job location(s)
Bern / Zollikofen / Bellinzona / Neuchâtel
Swiss Post unit
Informatik / Technologie

Natascha Cali-Ritz
Cluster Lead Customer Service, Sales & Marketing

+41 79 712 46 82

Flavio Ortelli
People & Transformation Customer Service, Sales & Marketing

+41 79 600 09 39
Apply now
Swiss Post stands for diversity. We practice and promote it, regardless of gender, culture, origin, language, beliefs, sexual orientation, political persuasion, gender identity, outlook, age, way of life or family situation, because we are convinced that well-composed teams are more innovative and more successful.

Share this advertisement


As the driving force behind digitization, the IT/Technology function unit has an influence on the whole of Swiss Post and is an important partner to its success. We go beyond core IT tasks and empower the company in its digital transformation. We use the latest technologies and work to advance agile/bimodal and “embedded IT” innovations. We develop new, secure business models and ensure that Swiss Post has a modern, high-performing ICT infrastructure.

Further vacancies
Full stack DevOps engineer - Focus Java development

Information technology | Applicants with professional experience | Post CH AG

Fullstack DevOps Engineer - Focus Java Development

Information technology | Applicants with professional experience | Post CH AG

Fullstack DevOps Engineer:in mit Schwerpunkt auf Java

Information technology | Applicants with professional experience | Post CH AG

Don’t miss an opportunity
Learn first about new job vacancies at Swiss Post
Subscribe to job mail